
When you’re busy running your business, missed calls turn into missed opportunities- voicemails go unanswered, follow-ups fall through, and potential customers move on. AlwaysOpen’s AI Receptionist seamlessly integrates into your workflow as a primary receptionist or flexible on-demand support, answering every call, sending texts, capturing caller details, qualifying leads, booking appointments, transferring calls, and handling both routine and in-depth questions. Built for owner-operators and small to mid-sized businesses, it provides reliable coverage for business hours, lunch breaks, after-hours, weekends, or overflow—handling multiple calls at once so you never miss another opportunity. The result is better customer experience, staffing flexibility, less stress, and more time to focus on growing your business and enjoying your life. Always Open's AI Receptionist turns every call into a seized opportunity.
Never miss a lead — Your AI receptionist handles calls and never needs break. Seamlessly transfers to staff when needed and keeps conversations personal when it matters without wasting time.
Your AI Receptionist screens and prioritizes callers with customizable qualification questions so you and your team can focus on clients with intent and higher lifetime value — automatically and consistently.
Your calendars and appointment systems connect in a few clicks for seamless booking. Your online back office allows you to be in control of your leads, customer details and call transcriptions where ever you are.
Reputation management – Monitor and request reviews. When a customer rates your business 1–3 stars, they are directed to a feedback form where they can share how you can improve. This ensures they feel heard and that address their concerns, creating a fair outcome for both parties. For 4–5 star ratings, customers are sent to Google to leave a public review. Once their review is posted, it receives an automatic reply, fostering engagement and strengthening your online reputation.
Missed-call text back – When you can’t get to the phone, callers receive an instant, friendly text message so you never lose a lead.
Data Base Reactivation- Old Leads can equal new revenue, scheduled text message sequences are sent to former clients or people who never moved forward with your service, this helps to re-engage them with promotions and offers to reactivate their interest in your business. This is like found money. This works for any business with a customer list.
Video Testimonials- A powerful way to egage your customers. Studies show Video Testimonial testimonials helps increase conversions 4x more than written reviews
Smart social inbox – Connect your main social accounts in one place, reply to messages from a single dashboard, and set up auto-responses to keep your audience engaged 24/7.
Website voice agent – Add an AI voice assistant to your site so visitors can ask questions, get answers, and even book appointments without ever picking up the phone.
Video Testimonials- A powerful way to egage your customers. Studies show Video Testimonial testimonials helps increase conversions 4x more than written reviews
STEP 1
We sit down with you (live or virtually) to capture how your business works: services, pricing, policies, FAQs, tone of voice, and common caller scenarios.
From there, we build and program your AI knowledge base so it can handle up to 99% of questions on its own, while still giving callers the option to speak to a human when needed.
STEP 2
Next, we connect your booking calendar so the AI can schedule, reschedule, and confirm appointments in real time.
We also walk you through your back office dashboard so you can see call activity, review conversations, and understand exactly how your AI receptionist is working for your business.
STEP 3
Because we want this to feel seamless for your callers, we allow
1–2 weeks for testing and refinement.
During this period, we monitor calls, fine-tune answers and workflows, and make sure everything is running smoothly before full rollout—so when you “go live,” the experience feels natural, professional, and stress-free for both you and your callers.

Since using AlwaysOpen’s AI Receptionist, I’ve gotten my time back. As a realtor in a competitive market, I used to answer every call, afraid they’d move on to the next agent but that came with taking alot of calls that went no where. Now my AI receptionist is the perfect gatekeeper—qualifying leads, answering listing questions, and filling my calendar with serious buyers—so I’m closing more deals with far less stress.
Gloria Gibson- Realtor- New Jersey

As a Project Manager, I’m usually on job sites giving quotes, doing wall throughs or putting out fires, so not being able to answer the phone was a constant problem. A friend introduced me to AlwaysOpen and everything changed. Now every call is answered, my calendar is organized, and I can focus on the job in front of me instead of stressing about missed calls and follows ups. The best part is having two lines: one for current clients who reach me directly and one for my AI receptionist. When my phone rings, I know who’s calling—and every other potential customer is still being taken care of.
Typical deployments take 5 –7 business days depending on integrations and custom flows; most SMBs are live within one week.
Yes — we support secure payment links and appointment deposits through integrated gateways with PCI-compliant handling options.
We support English, Spanish, and can add custom multilingual options.
No. When you decide the service is no longer for you, simply email AlwaysOpen and let us know you would like to discontinue service. If you discontinue service in the middle of your biling you will have the remainder of the month to finish out our service.
To show our appreciation for your referral who uses our service, you will receive a month free of service.
There is a one time set up fee of $500- $1500 this depends on the complexity of your business. The monthly cost will also depend on the features that you add to the AI Receptionist service . If you want other services other than the AI Receptionist you can customize those services as you choose The price range will be between between $399 - $799 per month. There can be cases in which the fee is higher but that will be determined on the call once we do a discovery audit of your business.